Privacy Policy
Privacy Policy
Personal data (usually referred to just as "data" below) will only be processed by us to the extent necessary and for the purpose of providing a functional and user-friendly website, including its contents, and the services offered there.
Per Art. 4 No. 1 of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as the "GDPR"), "processing" refers to any operation or set of operations such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, or combination, restriction, erasure, or destruction performed on personal data, whether by automated means or not.
The following privacy policy is intended to inform you in particular about the type, scope, purpose, duration, and legal basis for the processing of such data either under our own control or in conjunction with others. We also inform you below about the third-party components we use to optimize our website and improve the user experience which may result in said third parties also processing data they collect and control.
Our privacy policy is structured as follows:
I. Information about us as controllers of your data
II. The rights of users and data subjects
III. Information about the data processing
IV. Change of the privacy policy
I. Information about us as controllers of your data
II. The rights of users and data subjects
With regard to the data processing to be described in more detail below, users and data subjects have the right
- to confirmation of whether data concerning them is being processed, information about the data being processed, further information about the nature of the data processing, and copies of the data (cf. also Art. 15 GDPR);
- to correct or complete incorrect or incomplete data (cf. also Art. 16 GDPR);
- to the immediate deletion of data concerning them (cf. also Art. 17 DSGVO), or, alternatively, if further processing is necessary as stipulated in Art. 17 Para. 3 GDPR, to restrict said processing per Art. 18 GDPR;
- to receive copies of the data concerning them and/or provided by them and to have the same transmitted to other providers/controllers (cf. also Art. 20 GDPR);
- to file complaints with the supervisory authority if they believe that data concerning them is being processed by the controller in breach of data protection provisions (see also Art. 77 GDPR).
In addition, the controller is obliged to inform all recipients to whom it discloses data of any such corrections, deletions, or restrictions placed on processing the same per Art. 16, 17 Para. 1, 18 GDPR. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Nevertheless, users have a right to information about these recipients.
Likewise, under Art. 21 GDPR, users and data subjects have the right to object to the controller's future processing of their data pursuant to Art. 6 Para. 1 lit. f) GDPR. In particular, an objection to data processing for the purpose of direct advertising is permissible.
III. Information about the data processing
Your data processed when using our website will be deleted or blocked as soon as the purpose for its storage ceases to apply, provided the deletion of the same is not in breach of any statutory storage obligations or unless otherwise stipulated below.
Server data
For technical reasons, the following data sent by your internet browser to us or to our server provider will be collected, especially to ensure a secure and stable website: These server log files record the type and version of your browser, operating system, the website from which you came (referrer URL), the webpages on our site visited, the date and time of your visit, as well as the IP address from which you visited our site.
The data thus collected will be temporarily stored, but not in association with any other of your data.
The basis for this storage is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality, and security of our website.
The data will be deleted within no more than seven days, unless continued storage is required for evidentiary purposes. In which case, all or part of the data will be excluded from deletion until the investigation of the relevant incident is finally resolved.
Contact
If you contact us via email or the contact form, the data you provide will be used for the purpose of processing your request. We must have this data in order to process and answer your inquiry; otherwise we will not be able to answer it in full or at all.
The legal basis for this data processing is Art. 6 Para. 1 lit. b) GDPR.
Your data will be deleted once we have fully answered your inquiry and there is no further legal obligation to store your data, such as if an order or contract resulted therefrom.
WP Statistics
For the purpose of searching and analyzing errors, evaluating usage and deriving measures for the future development of our website, we process your data using the local analytics software WP-Statistics, WordPress.
As this service is a local analysis tool, no personal data is forwarded to the service provider or third parties. In addition, your personal data is anonymized immediately after collection. Therefore, there is no storage of personal data beyond the first processing step.
The legal basis for data processing is the legitimate interest (unconditional technical necessity for the provision and delivery of the service "website" expressly requested by them through your call) in accordance with Art. 6 para. 1 lit. f DSGVO.
Support requests
In case of questions and issues with the applications developed by us for the Atlassian environment (Marketplace Apps), you have the possibility to contact our support. This is done either directly via the support portal or via e-mail. Usually, tickets are automatically created in the support portal from requests via e-mail, so that the request can then be processed by us. Depending on the request, we ask for log files or screenshots, which you can provide to us voluntarily. We only process the information that is required to process your request. Your personal data will not be passed on to third parties. The transmission is always encrypted.
The legal basis for data processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted if your inquiry has been finally answered and the deletion does not conflict with any legal retention obligations.
The technical solution used for the support portal is the product Jira Service Management Cloud, which is provided by Atlassian Corporation Plc. This product collects and processes various data as specified in the privacy policy of Atlassian: https://www.atlassian.com/legal/privacy-policy.
Documentation
Die Webseite zur Dokumentation (https://gesesoft.atlassian.net/wiki) bietet keinen kundenbezogenen Login an und dient der rein informativen Nutzung.
The technical solution used for the documentation is the Confluence Cloud product, which is provided by Atlassian Corporation Plc. This product collects and processes various data as specified in Atlassian's privacy policy: https://www.atlassian.com/legal/privacy-policy.
Atlassian Marketplace Apps
We offer apps for download and installation for Atlassian products via the Atlassian Marketplace. For all apps: If data needs to be stored at all, it is stored on servers in the European Union (EU) or the United States of America (USA). It is not shared with third parties and is stored on secured servers.
Data between the app and an Atlassian product is always transmitted encrypted. For cloud products, encrypted transmission is mandatory. For server and data center products, the user can disable encrypted transmission at own risk (http vs. https). The storage of personal data, if necessary, is always encrypted.
Application-specific privacy policies can be found here: